Privacy policy

Privacy Policy

Last updated: September 12, 2026

1. Introduction

This Privacy Policy describes how NewHope ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from myloveworld.shop (the "Site"). All our products are digital and delivered electronically.

2. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt a purchase, we collect certain information, including your name, billing address, payment information, and email address. We refer to this as "Order Information." Because our products are delivered electronically, we do not require or collect a shipping address. We also record delivery data such as the date your download link was sent and the number of downloads, in order to operate and secure your access.

3. How We Use Your Information

We use the Order Information we collect to:

  • Process your order and deliver your digital products, including sending and reissuing your download link
  • Send order confirmations, invoices, and service-related notices
  • Communicate with you about your order and provide customer support
  • Screen orders for potential risk or fraud, and detect unauthorized sharing of our materials
  • Provide you with information or advertising about our products, when in line with your preferences
  • Comply with our legal, tax, and accounting obligations

4. Sharing Your Information

We share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We also share your information with our payment processors, our digital delivery and file hosting provider, and our email service provider, strictly so that your purchase can be processed and delivered. We use Google Analytics to help understand how visitors use the Site. You can read about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money.

5. Behavioral Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting the following links:

Additionally, you can opt out of some services through the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/.

6. Cookies and Opt-Out Signals

We use cookies and similar technologies to operate the Site, remember your preferences, measure traffic, and support advertising. You can manage or disable cookies through your browser settings, though some features may not work properly without them. There is no common industry standard for responding to "Do Not Track" signals, so we do not alter our practices in response to them, but we do honor the Global Privacy Control (GPC) signal where your browser sends one.

7. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request a copy of it; to request correction of inaccurate information; to request deletion, subject to legal exceptions such as completing your transaction and meeting tax obligations; to opt out of the sale or sharing of personal information, which as stated in Section 4 we do not do; to limit the use of sensitive personal information, which we do not collect; and not to be discriminated against for exercising these rights.

To exercise any of these rights, email contact@myloveworld.shop from the address used at checkout, or include your order number so we can verify your identity. We respond to verifiable requests within 45 days, and may extend this by a further 45 days where necessary, with notice to you. An authorized agent may submit a request on your behalf with written proof of authorization. California residents may also request information about disclosures for direct marketing purposes under the "Shine the Light" law.

8. Other United States Residents

Residents of states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana, have similar rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising and profiling. To exercise these rights, contact us at contact@myloveworld.shop. If we deny your request, you may appeal by replying to our decision, and we will respond within the timeframe required by your state's law.

9. International Customers

United Kingdom and European Union. Under the UK GDPR and the EU GDPR, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, to data portability, and to withdraw consent at any time. We process your data to perform our contract with you (delivering your purchase), on the basis of your consent (marketing and non-essential cookies), for our legitimate interests (securing and improving our services and preventing fraud), and to comply with legal obligations. You may lodge a complaint with your local supervisory authority, or with the Information Commissioner's Office in the United Kingdom.

Canada. We handle personal information in accordance with PIPEDA and applicable provincial privacy legislation, and we send commercial email only with consent as required by CASL.

Australia and New Zealand. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 and, for New Zealand customers, the Privacy Act 2020.

Because we operate from the United States, your data is processed there and may be transferred to other countries where our service providers operate. Where required, we rely on appropriate safeguards such as the Standard Contractual Clauses.

10. Data Retention

We keep your Order Information for as long as necessary to provide access to your purchases, comply with legal, tax, and accounting obligations, and resolve disputes. When data is no longer needed, we securely delete or anonymize it.

11. Data Security

We protect your information using industry-standard measures, including SSL encryption for data in transit and PCI-DSS compliant payment processing. Download links are individual to each order and are not publicly listed. No method of transmission over the internet is completely secure, but we work to safeguard your personal information against unauthorized access, loss, or misuse.

12. Children's Privacy

Our Site is not directed to children. We do not knowingly collect personal information from children under 13 in the United States, in accordance with COPPA, or from children under 16 in the United Kingdom and the European Union. If you believe a child has provided us with personal information, contact us so we can delete it.

13. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

14. Contact Us

For questions or concerns about our privacy practices, or to exercise any of your rights, please contact us at contact@myloveworld.shop or by mail at: 30 N Gould St Ste R, Sheridan, WY 82801, United States.